1. Introduction
TenderXP ("we", "our", or "us") operates the TenderXP website and services. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal data when you use our website and services.
2. Information We Collect
We collect information in the following ways:
- Account Information: When you create an account, we collect your name, email address, company name, job title, and contact information.
- Usage Data: We automatically collect information about how you use our website and services, including IP address, browser type, pages visited, time spent, and interactions with our platform.
- Cookies and Tracking: We use cookies, pixels, and similar technologies to recognize you, maintain sessions, and track your activity.
- Payment Information: If you subscribe to our services, payment information is processed by third-party payment processors and not stored by us.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Send you service updates and administrative information
- Respond to your inquiries and requests
- Analyze usage patterns to optimize our platform
- Comply with legal obligations
- Prevent fraud and ensure security
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Your explicit consent
- Performance of a contract with you
- Compliance with legal obligations
- Protection of vital interests
- Our legitimate business interests
5. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time, subject to applicable legal requirements.
6. Your Rights Under GDPR
As a resident of the EU/EEA, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain types of processing
7. Third-Party Sharing
We do not sell your personal data. We may share your data with:
- Service providers who assist us in operating our website
- Legal authorities when required by law
- Business partners with your consent
8. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure socket layer (SSL) technology, and regular security audits. However, no transmission over the internet is 100% secure.
9. International Transfers
Your data may be processed and stored in countries other than your country of residence. By using our services, you consent to the transfer of your data to countries outside your country of residence.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
info@tenderxp.com
VAT ID: DE363405521
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.